Hybrid Hearings for Courts

Technology that helps address backlogs with remote, asynchronous and hybrid proceedings

Technology has enabled remote participation in hearings, substantially transforming the manner in which proceedings are conducted. On-site hearings are categorised as synchronous, as all participants are physically present. Proceedings that incorporate technology, however, can offer more agility, with participants conducting presentations by a judge or a member of the court’s staff. These presentations can be time-constrained, recorded, and assembled into a record for judicial or public review.

A judge could conduct a shorter, synchronous proceeding after reviewing the presentations to ask questions or make a ruling based on the submitted presentations. Such asynchronous proceedings allow courts to address backlogs of proceedings suited for presentations, making the best use of scarce time on judges’ calendars. Furthermore, the use of recorded presentations can aid self-represented litigants who battle to articulate their arguments, thereby offering a more effective submission for decision.



Most court systems are paper-based, implying a high paper production and transportation rate. Judicial systems in the United Kingdom, for example, generate roughly one million pages per day for documentation, prior to the transition to a digital justice platform. Digitised systems allow courts to reduce their reliance on paper and eliminate the scanning and rekeying of information.


Technology facilitates easy access to electronic documents on secured devices, without the risk of losing evidence. New data can be swiftly captured and shared with all necessary parties in a central location. Secure electronic documentation also reduces accidental or intentional data tampering, which can lead to severe reputational and financial consequences.


Applying the best-in-class operations in the justice process, facilitates self-service experiences as well as efficiencies for public interaction. It thereby reduces trial time through virtual hearings, and provides court staff with user-friendly mobile access to shared data.


As court systems adopt transformative technologies and mandate digital filings, they uncover new capabilities and solutions to traditional challenges. These digital systems improve labour-intensive, paper-based processes that rely on rigid case management programmes.


Driven by a global pandemic, court systems are inadvertently undergoing rapid changes. Digital transformation has become a requirement to enable remote work and ensure that justice is served.

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